FoodTechnology

An Ultimate Guide to Launch On-Demand Food Delivery | Ubereats clone

Every day, several apps are created in the age of app development. Several apps are released, and some of them go on to have a major impact on your life. Food ordering is one area where apps have made a significant impact. You can now order food from the comfort of your own home, thanks to food delivery apps like UberEats. Let’s take a look at the various panels of an ubereats clone app with this in mind.

Why is there such a surge in the popularity of food delivery apps?

Online food delivery apps promise convenience to users thanks to mobile app development – they can order anything they want, whenever they want, and have it delivered to their preferred location. Furthermore, quick delivery, exciting online offers, and e-payment methods aided the transition from traditional on-premise dining to online food delivery.

With the ongoing pandemic, now is the ideal time for online food delivery companies to expand their brand reach. Because we can no longer go out for “luxuries” such as shopping and dining out (yes, these are luxuries right now! ), an increasing number of people are turning to online food delivery.

Restaurants and food brands can use a mobile app like Zomato to stay relevant in their customers’ minds by sending push notifications. By sending hot deals, trending offers, and discounts via push notifications, brands can retarget their customers. This helps to build a strong customer base by encouraging brand loyalty and trust.

What characteristics do you look for in a good food delivery app?

Before we go into detail about how much it costs to develop an on-demand food delivery app, it’s important to understand the features that go into making a great on-demand food delivery app:

App for Food Delivery

  • A well-designed user interface with useful filters and easy navigation.
  • The registration and sign-up process is simple.
  • Customer service is available 24 hours a day, seven days a week, with social media integration options.
  • A customer discount, reward, cashback, and loyalty point dashboard.
  • Real-time GPS tracking to keep track of the order’s current location and status.
  • Customers can check out the best food options and the brand’s services by visiting the review and rating section.
  • Ordering and reordering/scheduling options are simple.
  • Payment options that are simple and hassle-free (COD, wallet, and other modes of online payment).
  • Essentially, these are the minor details that distinguish a good food delivery app. Businesses in the food industry can unlock new and unique revenue streams by integrating features like smooth navigation, secure online payments, real-time customer support, personalized restaurant recommendations, and personalized delivery details.

Food Delivery App Revenue Model for On-Demand Food Delivery Apps

When it comes to food delivery apps’ revenue models, there are two main options:

The only-order model

This model encourages restaurants to take orders from customers and handle delivery services themselves (through their delivery staff). For businesses with limited resources, the order-only model is ideal. For their app services, order-only startups can charge between 10-15%. It has a lot of room for expansion and scalability.

The model of order and delivery

In contrast to the order-only model, the order-and-delivery model requires the startups providing the service to manage the logistics for partner restaurants. While restaurants do not have to spend money on delivery, startups can make a lot of money by allowing restaurants to use their order and delivery services. Obviously, the commission for these services is much higher, ranging from 25 to 30%. Zomato uses this model.

The App’s three pillars are:

  • User’s Perspective
  • View from the Restaurant
  • View from the perspective of the delivery agent

1. The User’s Perspective – What the Customer Sees

TechAffinity is a user of a food delivery app.

Every user who downloads your app must first register and then proceed to the login page.

1. Create an account.

There are two ways to log in: using social media accounts (Facebook, Google, Twitter, etc.) or entering a verification code sent to your phone number.

2. Geographical location

You can display local restaurants based on the user’s location and allow them to choose according to their preferences.

3. The home page

This screen should be simple and easy to read for the user. It displays what restaurants are open in the area, as well as those that are running specials and cuisines based on local preferences.

4. The Primary Menu

It’s one of the most notable aspects of any top food delivery app. In general, you can display options such as available restaurants, menu details such as cuisine images, delivery time, user reviews, and so on.

5. The location of delivery

The app can detect the user’s current location as they type the address, or the user can adjust the pin based on their current location.

6. Option to Add to Cart

Before making a purchase, this section records what items were chosen. It’s critical to make it as transparent as possible when creating a positive user experience. The use of a plus/minus sign can help to streamline and simplify the process of changing the quantity. Prices can also be calculated in this manner.

7. Payment Methods

This is the next screen after the user has finished selecting the food items and quantities. You must ensure that different payment options are available to the user based on their location.

8. Evaluations

You can evaluate the restaurants’ services and affect their popularity score by encouraging users to leave reviews on various orders.

9. Previous Purchases

You can include a section for the user to keep track of previous orders, making it easier and faster to reorder the same items.

10. Special Offers and Discounts

Through app notifications, you can reach out to customers and inform them of new offers and discounts.

11. Contact Information for Delivery

You can include the delivery person’s contact information so that the user can communicate with them as needed.

12. Real-time Monitoring

This option is used to track the delivery person’s exact location and estimate how long it will take to complete the delivery.

13. Search Options

You can improve the overall ease and usability of your app by including multiple search features. The user does not need to use many filters to find what they are looking for because a list of restaurants is displayed for just a few characters typed.

2. A Restaurant Owner’s Perspective – What They Do

Restaurant TechAffinity Food Delivery App

Restaurant owners must register their establishments through a separate app from the user app. This app usually collects additional business data such as tax information, country of origin, and so on.

1. Set up a dashboard

A real-time interactive dashboard for the restaurant that captures orders such as upcoming and delivered orders and provides an overall picture of what is going on.

2. Accept or Dismiss

This is the most important factor in determining whether or not the app is effective at tracking requests. Before you can take an order from the restaurant, there is a deadline that must be met. In the same way, if there is a lack of decision, the order must be declined. It will be easier to determine such factors if there is an easy swipe or one-tap button to enforce such a decision.

3. Payments & Detailing

There should be several options for the restaurant owner to load, such as restaurant images, logos, hours of operation, and so on. Options for customizing the food menu as well as discounts must be available. When it comes to payments, they want to see all of the orders that have been processed as well as the money they have received. Any of the best food delivery apps can also include a payment history and revenue reports.

3. The Delivery Agent’s Perspective

TechAffinity is a food delivery app partner.

Following the placement of an order, it must be delivered to the customer within the specified timeframe. For this, delivery agents who use the food delivery app are dispatched. These agents are given their own views, which include the following features.

1. Create an account.

The agent signs in and confirms his availability to deliver the orders after authenticating.

2. Your order has been placed.

Once an order is placed, an auto-assignment mechanism can route it to a nearby agent based on the order’s location and delivery time.

3. Order Changes

As the package progresses from being ordered to being picked to being delivered, the status of the package is updated in real time.

4. History of Orders

Each agent is given a set of parameters, such as their ID and location. The previous order history is saved in this way, and the agent can see all of the orders that have been completed to date.

5. Make contact with an agent

A hotline number is provided when the delivery agent accepts the order to facilitate communication between the delivery agent and the customer.

6. Payment Alternatives

All payment options are included, including Cash-on-Delivery, so that the agent can record the payments in the system.

9. Maps navigation 

The delivery agent can use MAPS to find the quickest and shortest route to the destination before the deadline.

8. Online Assistance

If there are any issues with the address, delivery, or any other concerns during delivery, the agent can contact online support.

Last Thoughts

It’s critical to be responsive and user-friendly, while also remembering to incorporate features like machine learning and tracking social media feedback. Both channels of engagement are critical for determining the customer’s needs.

The most important aspect of developing an on-demand food delivery app is maintaining a consistent UI/UX. As the user base continues to grow and mobile-centric growth continues to drive business innovation, having a great iOS/Android development team adds to your strength.